Its very easy to rabbit on about how nice Liverpool airport is. It had a small efficient new terminal built at an airport that didn't and still does not have that many passengers going through it on a daily basis. Much easier than having to make massive changes at a very busy crowded airport. Whilst the changes that are ongoing just now are not a final solution they will help until such time the airport can raise the huge funds to totally change the terminals to bring them up to a much better standard. I think its also worth remembering that a lot of problems are not the airports fault directly but the work shy companies that clean or deliver baggage or whatever other job it is they are meant to actually do. Remember Britain now lives off the "dont give a f**k" attitude.