I'm sure the guy was only having a bit of fun. However nATS do sometimes appear to abuse their monopoly provider status. The CAA has almost been airbrushed out of the picture these days, and nATS never correct or comment whenever the press refer to them as "National Air Traffic Services". The Functional Airspace Block is going ahead.....this is where ATC service will be provided by off-shore cheaper labour.
Monopoly abuse may see the introduction of a special premium rate biz-jet service outside the main traffic flows!
Perhaps the time is right to consider breaking up the airspace and going out to tender for service provision.