Just to say that we didn't have an exam in the first few days. They have compelely changed the course. You don't get two points for failing that first exam because there isn't any. It is no way near as scary as above post is made out.
BA are very good at training you so you don't fail, also they now do an NVQ which is very good and that is why they have restructured they whole course. There are points but believe me you have to be really bad to get so many that you are sacked.
Good luck and don't worry about insight please. Learn it but don't worry too much over it.