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Old 4th Jun 2008, 14:14
  #60 (permalink)  
man on the ground
 
Join Date: Sep 2006
Location: melbourne
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On a positive note for QF QF9 MEL-SIN-LHR was only 45mins or so late yesterday. That's the closet it's been to schedule for most of the week.
Make that 2 hours late! I was on the f%*@er. They boarded us 35 minutes after ETD, then left us sitting in the plane for an hour, with the most irritating CSM in the universe giving "regular" updates "we're just waiting for some more crew to arrive on another flight", "we're just waiting on the last passengers to arrive", "still waiting for that extra crew", and with each announcement "by the way, we're still refueling so leave your seat belts off"!

ETD 1530; wheels up 1727.

Good old 'captain speaking' assured everyone en route that they'd checked ahead and everyone would make their connections in WSSS; leaving many many of us to find out from the nice Singapore girl at the top of the aerobridge "you have missed your flight, go to the transfer desk".

A QF tactic to keep the punters quiet? Board them over an hour early, make up crap excuses for 'small extra delays", calming words from 4 bars up the front, and leave the poor Asian gate agent to cop the flack at the other end?

The weather delays are unavoidable, no one has an issue with that. But the blatant dishonesty to keep the punters quiet is a pretty low act.
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