Merged: QF Delays/Serviceabilities - Add entries here

[wanty]

Isn't it sad GD that your workforce who for so long, has prided itself on it's on time departures, will now "not" give a rats arse about a delay. Quite on the contrary,they will now rellish delays as one more nail in your coffin of mismanagement.

Line your and your management elite with funds. Look after your staff and QF's profits would double.

[Capt Wally]

......................Look after your staff and QF's profits would double.
'wanty' this part QF employees can only dream about, not gunna happen I'd say.




CW

[busdriver007]

You make a billion dollars with a disengaged staff....What could you do with an engaged workforce......

[indamiddle]

delays

QF 1 delay 4 hours (currently est only)
QF 123 delay 2 and a half hours

[another superlame]

Obviously the delays aren't long enough or there isn't enough of them because it really hasn't made a lot in the news.
It seems that last Fridays truce with big Shazza has turned into a sham.
Lets see the big guns come out on Friday, have a stop work meeting cause some serious delays and get it back on the front page.

This will no doubt get tongues wagging and some managers fretting.
It might also get the scabs on the line and out of the dark so they can show the industry what they are made of.

It needs to make a bang. Send a loud and clear message. If the PIA gets delayed again the confusion that will set in among the ranks will deflate all the good work that has been done so far.

[regitaekilthgiwt]

Here is yesterdays Sydney International. Overtime bans must be working. I can’t remember the figure for how much each minute of delay is worth, but it is a lot. Perhaps somebody can post this? Look after and listen to your employees and they will look after and listen to you – its NOT that difficult.

Obviously some flights may leave slightly late due late passengers etc (within 15 minutes is considered on time), however the overall trend is there.

This is Wednesday the 21st of May, Qantas departure on time/late status and time from Syd Intl:

QF163....3 mins late
QF167....25 mins late
QF45......3 HRS 9 mins late
QF47......7 mins late
QF129....19 mins late
QF123....2 HRS 13 mins late
QF63......53 mins late
QF191....17 mins late
QF107....47 mins late
QF127....On time
QF43......56 mins late
QF11......11 mins late
QF73......1 min early
QF187....58 mins late
QF41......10 mins late
QF5........2 HRS 10 mins late
QF189.....1 min early
QF31......3 HRS late
QF1........31 mins late
QF117.....2 HRS 9 mins late
QF49......1 HR 28 mins late
QF 3.......2HRS 4 mins late
QF21......2 mins late


Summary:

Actual
Late Departures: 20
On Time/Early Departures: 3
On Time: 13%

Within 15 minutes (‘Industry Standard’ tolerance allowed):
On Time: 8
Late:15
On Time: 34.8%

How much longer are our passengers going to fly with us with performance like this?

We need to fix such problems and we can't blame the engineers, what they are fighting for is morale, fair and right considering the current profitability of the airline and the irresponsible leadership of upper management. Upper management you created this problem and it is time for you to fix it, show some leadership and start working with your employees so we can all build this airline back to the great airline it once was.

And for the record, just to show that this problem is confined to Qantas and not a Sydney Intl thing, 3 out of 4 of Jetstar’s flights left early or on time.

[Bug Smasher Smasher]

#1!

I sat there listening to the chaos around us that morning. Engineering didn't know what hit the them and crewing went into meltdown. Unfortunately I expect days like this "Black Wednesday" happening more and more often with this mob.

I'm truly sorry for everyone affected by this raft of delays. If there was anything we could have done to get you going on time we would have done it but with resources stretched like they are that's nigh on impossible.

We are as embarrassed as you are pi$$ed off.

[Razor]

All this delay stuff will only get a rise out of management if gets to become public knowledge that it is their fault.
Remember the average punter will blame the nearest person to them when it goes wrong in the terminal - normally either a customer service agent or flight attendant.
Get your union to get the info out into the papers and on TV - then see the results.
WE will put up with this to help you but remember there is a lot of pain for all here.

[Stationair8]

Bet you Geoff's and managements bonus will be on time.

[Big Unit]

Bonuses - On time every time. Management = .

[Driver 242]

You are just so stupid! If you want to have industrial action, just do it. Make a statement and the rest of the employees will support you 100% To just have an unofficial go slow is worse than doing nothing. It plays right into managements hands, allowing GD to put the delays on you, and imply that a highly skilled work force is incompetent and needs replacing. By just having a go slow puts enormous pressure on the flight crew, extending what was a 12 hour day into a 13 hour day. It does have an effect on the safety of the flight. Yes I am one of the flight crew that is effected by these go slows. Yes I support your case, but I do in no way condone pi55ing off thousands of passengers, who on many cases are setting of on a holiday that that have been saving for for years.
If you want to go on strike, do it. Passengers will understand.
To just delay everything with unofficial actions just makes you appear incompetent.

[Millet Fanger]

One would have to question who is being stupid here. Qantas Engineering LAME's are not 'going slow', and it is not unofficial. We are following a strategy in pursuit of a fair and reasonable renumeration for our knowledge and skills. The action has been legally sanctioned by the AIRC, which provides a bit of protection from Dickson and his henchmen. At present, the only action we have taken is to ban overtime on our days off. If aircraft are being delayed that is because Qantas doesn't employ enough engineering staff to safely prepare all aircraft prior to flight. The problems that you and passengers face arise from managements actions, not LAMEs.

[hadagutfull]

Being Stupid???

Having been personally involved in some of the recent delays, I can assure you it was not a go slow!!!
We actually were aware of the pax inconvenience and tried to expedite the work we had to do. But having to get all the appropriate tooling, manual references, locking out various systems etc etc... takes time.
How many times have we tried to get the procedures refined to suit line environments??? too many. It just ended up in the too hard basket!!
Its not my system and I did not write the PPM or the AMM, but if that is the stuff they will hang me out to dry with whilst trying to get the plane out then ill use it against them to show how much WE put our asses on the line for the good of the company in the past!!!
I did not get a break that day and the delays put extra pressure on our own resources as the days are planned around everything going on time, so its not a go slow and my personal apologies to anyone who was delayed but we did the best we could whilst operating within the rules.

Cheers.

[Anulus Filler]

PERTH DELAYS 22/5/08

BNE QF 652 12:05 AM 12:19 AM-DELAYED 14M
SYD QF 568 12:15 AM 1:23 AM -DELAYED 1HR8M
KTA QF 906 5:25 AM 5:38 AM -DELAYED 13M
SYD QF 574 5:45 AM 6:05 AM -DELAYED 20M
MEL QF 480 6:10 AM 6:38 AM -DELAYED 28M
KGI QF 1060 6:15 AM 6:40 AM -DELAYED 25M
ADL QF 590 6:20 AM 6:37 AM -DELAYED 17M
BNE QF 650 7:35 AM 7:39 AM -DELAYED 4M
DRW QF 792 8:20 AM 8:30 AM -DELAYED 10M
ADL QF 668 9:45 AM 9:55 AM -DELAYED 10M
BME QF 1074 9:55 AM 10:25 AM-DELAYED 30M
SYD QF 642 10:00 AM 11:00 AM-DELAYED 1HR
MEL QF 762 10:10 AM 10:33 AM-DELAYED 23M
KTA QF 914 10:45 AM 11:08 AM-DELAYED 23M
SYD QF 580 11:45 AM 4:43 PM -DELAYED 4HR58M
SIN QF 77 12:00 PM 12:05 PM -DELAYED 5M
BNE QF 598 12:35 PM 12:47 PM-DELAYED 12M
MEL QF 802 1:00 PM 2:35 PM -DELAYED 1HR35M
MEL QF 476 1:40 PM 2:21 PM -DELAYED 41M
ADL QF 592 2:00 PM 2:27 PM -DELAYED 27M
SYD QF 582 2:10 PM 2:44 PM -DELAYED 34M
KTA QF 916 2:25 PM 2:51 PM -DELAYED 26M
MEL QF 768 3:15 PM 6:39 PM -DELAYED 3HR24M
SIN QF 71 3:30 PM 3:46 PM -DELAYED 16M
SYD QF 566 4:15 PM 5:35 PM -DELAYED 20M
CBR QF 718 4:25 PM 4:35 PM -DELAYED 10M
KGI QF 1064 5:20 PM 5:36 -DELAYED 16M
ADL QF 584 5:25 PM 5:38 PM -DELAYED 13M
BNE QF 594 5:35 PM 7:50 PM -DELAYED 15M
MEL QF 776 6:10 PM 6:50 PM -DELAYED 20M
ADL QF 810 6:15 PM 6:32 PM -DELAYED 17M
MEL QF 648 11:35 PM 11:59 PM-DELAYED 24M


SUMMARY
ON TIME DEPARTURES 0%
WITHIN 15M 30%


There you go folks. Every departure out of Perth was delayed.

Enough said......

[regitaekilthgiwt]

FIX this MANAGMENT. Do not blame other people YOU created this so it is up to YOU to FIX it.

This is Thursday the 22nd of May, Qantas departure on time/late status and time from Syd Intl:

QF163....41 mins late
QF167....24 mins late
QF45......2 HRS 23 mins late
QF47......3 mins late
QF129....9 mins late
QF81.....44 mins late
QF63......On time
QF107....13 mins late
QF127....16 mins late
QF19......8 mins late
QF43......1 min early
QF11......2 HRS 17 mins late
QF187....46 mins late
QF41......10 mins late
QF189.....7 mins late
QF31.......15 mins late
QF5........6 HRS 45 mins late
QF1.......5 HRS 7 mins late
QF117.....8 mins early
QF49......43 mins late
QF21......2 mins late


Summary:

Actual
Late Departures: 18
On Time/Early Departures: 3
On Time: 14.3%

Within 15 minutes (‘Industry Standard’ tolerance allowed):
On Time: 11
Late:10
On Time: 52.4%


Know who I wouldn't be planning on flying to Europe with at the moment.

[Tempo]

Driver 242.....well said.

[Brasilian Bird]

Was unfortunate enough to be flying out of Perth last evening to witness first hand the ****e new check-in/boarding system I've heard about from the ground staff... what a joke... I thought QF designed this system- great work guys, it rejects half the pax on a given flight for no apparent reason, I was sent back to get a new boarding card then the lady in front got her card rejected... hostie said something about exit row pax being rejected by the system?? People with kids (ie infants) seemed to be having troubles as well... ground staff were so under the pump that wrong destinations were on the gate info boards... :S Poor flight attendants were parroting "sorry, teething problems, new computer program" etc etc and looking embarrassed as all get-out...

Classics of course delayed as well, while waiting to board I also counted a BNE flight arriving late and an announcement regarding a delayed flight due u/s PA... now that I can understand but god did I feel sorry for the ground staff having to deal with all the flying around!!

So can any QF people tell us how many (what %) of delays have been attributed to this new computer system??

[SeldomFixit]

Driver 242 - insightful post but methinx someone has become enamoured of the cut, thrust, parry and feint when what's really needed is a king hit. Rolled Fed Sec.

[LAMEA380]

Steve Creedy | April 18, 2008
THE on-time performance of most airlines flying the east coast was again brought down by weather in February, with only Qantas managing to top 80 per cent in both the arrival and departure categories.

QUESTION

Are you people saying you are doing better or worse than normal, normal being the key word...perhaps productivity v lazyiness is something you need to look up in the dictionary.....i am not sure...... please compare apples to apples and provide true statistics for a full quarter, you will then see that laziness is what you guys are good at

[AEROMEDIC]

"Driver 242 - insightful post but methinx someone has become enamoured of the cut, thrust, parry and feint when what's really needed is a king hit. Rolled Fed Sec."

Do not agree...

The Protected Industrial Action is just that.....!!!! PROTECTED....
"King hits" serve no purpose except to break the law.
Current action has been effective with no cost to the members.
The allowed 4 hour stoppages for meetings will have a cost, but this will mostly felt by Qantas.

keep up the good work guys....