GSM passing the buck again!!! Can you tell me GSMSCOT whose fault was the delay on 8.5.08 when a plane load of passengers arrived on time at Sanford to check in only to find out plane delayed for 9 hours because they were 1 crew member short (does GSM not have enough staff to cover flights and allow for staff sickness) someone else had been flewn in to cover but had to rest before he could commence work.
We were informed by staff at Sanford that GSM were paying them to keep the shops open and the food court and they also kept the royal palm lounge open till 1am (we ended up paying money to go in there to pass the long 9 hours) All these staffing costs appartently get charged back to GSM along with the $20 per person food voucher we got.
Surely GSM could come to some better solution staffing wise to have people on standby in Orlando so that these silly delays dont keep happening, surely it would cost GSM less to do this rather than to fork out money to pay airport staff along with the $20 vouchers.
Last edited by LES353; 17th May 2008 at 12:16.
Reason: put wrong name down