It has been my experience that Managers Manage, and Leaders Lead! What is sadly lacking in this whole sorry scenario is that there seem to be quite a few managers at QantasLink willing to 'duck shove' in order to save a dollar, but there has been precious little leadership shown so far towards solving the root cause of QantasLink's crewing problems! Unfortunately too many modern managers have a background in accounting and as I said in another forum, Accountants know the Price of everything and the Value of Nothing!!