Just goes to show that it takes more than a few power dressing ponytails with clipboards to manage the world's busiest international airport.
As for Poor Wullie, his staff don't trust him, his customers now don't trust him - and with a bit of luck, his shareholders will soon start thinking the same way by the time they read their morning papers.
I'm pretty sure Oor Paddy must have overtaken all his predecessors by now in the bad news ratings for BA.
Mind you he looks as if he may have a great future as a horse jockey!