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Chaos at Terminal 5

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Old 7th May 2008, 14:26
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Transport Select Committee hearing live 1520 on BBC News 24

Sir Nigel Rudd and Colin Matthews of BAA now giving evidence on Terminal 5 problems.

Sir Nigel just shed a little light on why Steven Nelson reappeared after his forced move to wherever he went, in order to host the Opening by HM Queen ... and lots of other interesting stuff ... although the woman in the blue scarf and glasses sitting behind them, seemed to nod off at one point
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Old 7th May 2008, 15:56
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I came through T5 on 5th May from Athens arrived about 1630....baggage on belt before we arrived in the area. Immigration Hall more or less empty..straight through customs.


All in all a fantastic experience.
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Old 7th May 2008, 18:13
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Those rooms are usually quite warm!

The minutes and transcripts from the meeting should be available at somepoint in the near future via the following website:
http://www.parliament.uk/parliamenta..._committee.cfm

Direct page might be:
http://www.publications.parliament.uk/pa/cm/cmtran.htm
but it's too early for the link to show just yet.
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Old 10th May 2008, 08:41
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The hero of T5 gets paid

BRITISH Airways boss Willie Walsh is flying into a row over a bonus of up to £1million – weeks after the Terminal 5 fiasco.
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Old 10th May 2008, 09:07
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Perhaps he should donate all his pay and bonuses in compensation to the unfortunate pax that had all the hassle in Terminal Dive!!.........er I mean 5!!

M.
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Old 10th May 2008, 09:10
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Pyaoff

I wonder too about Kirkwood & the other geezer? Bet they didn't walk empty handed.
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Old 27th Jun 2008, 19:06
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Is T5 Working Properly Now?

It's been 6 weeks since the last post on this thread. Can anyone tell me if T5's problems have been sorted?

MB
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Old 27th Jun 2008, 19:37
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Perhaps, like me, people have voted with their feet and now avoid the place.
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Old 27th Jun 2008, 21:30
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Much has improved and many of the systems are operating properly. There are still missed bags in/out and there are still outstanding work to be completed within and without the terminal/ area. There are still about 30% of BA flights to be moved from T4 to complete the evacuation from 4. This will now not take place until October. That said by October there will be a number of changes which may well include grounding a number of older a/c and reducing services, as the oil price is causing severe problems with many routes for the summer well below the seat figure required.
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Old 2nd Sep 2008, 12:35
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Thumbs up T5 & British Airways

Just back from NYC.
T5 worked perfectly both ways. Immigration and baggage very fast.
Came back World Traveller - BA crew down the back couldn't have been better.


JFK inbound really have to sort out the non US immigration delay. We usually go in via EWR which is fine.
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Old 2nd Sep 2008, 20:37
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That's great to hear though we'll need a foggy friday in November to see it under pressure again . I was one of those whose flight was one of the 136 (?) cancelled back at the start of April so it'll be a while before I attempt T5 again !

As a BAA worker said to me, "that's what you get for building an airport next to a shopping centre" !!!
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Old 3rd Sep 2008, 05:58
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Nobody at BA wants to actually do anything any more. They all want to be managers. Managers only handle backroom functions, they don't handle bags, or even instruct others out in the baggage room (nasty dirty place), and they most certainly do not speak to passengers. That, dear friends, is for underlings to do.
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Old 5th Sep 2008, 06:55
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Fair enough, LHR has a thread, please contribute to it.
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