Oh dear, oh dear. Whilst he has probably been a bit too quick to hit the keyboard, don't be too harsh on him. The controllers at some of the east coast civilian units are a good bunch and regularly try to be helpful to military traffic.
He has a valid point, if put across in a bizarre way but this should not be the place to vent his spleen. There is a tried and trusted method for reporting and investigating these occurrences.
Now will the two winged-master race and Jackonory just calm down please!