Its easy to get complacent, and assume that "they" ought to do something....I hear it about loss of airfields, priveleges, speed cameras etc. The only way that we, as a common user group may attempt to protect our already dwindling resources in terms of airfields, and freedom from excessive regulation etc, is to join AOPA, or PFA, or Action for Airfields. GAAC and any others you can think of. To quote - "for evil to succeed, good many need only do nothing!"
I agree in some respects that the CAA, is in a unique position, as a semi autonomous self regulating Government Agency. It does seem that users, ie., us, have no higher body with whom to lodge any appeals against undesired action/regulations. Such mechanisms do exist in other parts of governement.
Having said that I personally have always found the CAA staff to be helpful, friendly and co-operative, even if they do charge an arm and a leg.....
Tailwinds