Hold it people! Is it BA's duty to provide general ambulance care for the general public within Heathrow? I'd have thought it was BAA's duty or the local emergency services who benefit from the revenue Heathrow brings the local community. Why does BA get a slagging- it is not BA's responsibility? As far as I know, BA does not have an ambulance based in the central area that could have rapidly attended and it is not BA's responsibility to provide this sort of service!. Abuse all you like, but BA is a private airline!