Pacific Blue is in the unenviable situation of being on the verge of cancelling flights due to a lack of Cabin Crew and/or Tech Crew. The Office Workers (I won't call them Managers as that would be unfair to those people who have a Management qualification or some ability in the role) have created a situation where attrition has now outstripped supply far beyond the general Pilot shortage. The fact the attrition rate of both Tech and Cabin crew is threatening PB shows a systematic problem.
Sadly, it has taken many senior pilots to remove themselves to other jobs, for the Office Workers to begin to look in the mirror. Amazingly, they have only just begun to recognise how badly they have stuffed things up (by their own admission). The head Office Worker, a temporary CEO with no prior CEO experience, appointed from
VB when the first choice pulled out at the last minute, is woefully out of touch with the workforce. When he does try and 'engage' a member of front line staff he is universally distrusted and disliked.
Can anyone expand on the timeframe and consequences of having the Office Workers steadily destroying a potentially great little outfit?
Sad but true...