I can ... after getting zero response from CSRs I have submitted on significant issues. My attempts to follow up get the same result each time..." your report is being processed"
Just back from the EK medical clinic for the second time in as many days and mentioned to both doctors how incredibly tired I was after the totally awful 701/702 (the infamous Mariutus 'sling shot', quite possibly the least favourite 'stopover' flight in the network before the 24 hour Houston and Sao Paulo came on the scene).
Both nearly jumped down my throat asking if I had submitted an ASR - and both went on to say that they see many pilots complaining of excessive tiredness because of the current rostering practices. However, so few ASRs are submitted that they don't have a leg to stand on when they pass on what the pilots say to them about their fatigue.