Can't quote him verbatim but basically Hooky went through the whole issue from start to finish and Landers straightened him out at every turn. In fairness Hooky/researchers have done there research and knew what to ask etc.
Questioned on the :
1)Issues
2)in depth on staffing
3)What were actually paid
4)What hours we work
5)What the call in system was about
6)What we asked for (money wise)
7)Recommendations
Any one else hear it and fill in the gaps ?