Who really cares? Just the few people on here? Passengers will speak with their credit cards... not on an airline forum! GSM royally messed up last year.
The media will be watching them. Pax have heard of or experienced them and forums spread bad words about them. If they have any sense they will be working extra hard to improve. Hopefully they have learned from their mistakes and will sort stuff out ready for the summer season.
One question i have, How full are these flights that are going via BGR? If pax get a good deal they will fly anyone (Look at Ryanair!)
Is the stop off really that big a deal? Airlines did it for years before. Monarch still do it every so often with A300's to rescue delayed/tech A330's/767 flights.
Its obviously some kind of commercial decision thats been made and people should live with. Again, if you dont like it, dont fly them! The 767 will be back for summer.
No-one has raised the shocking winter season Thomsonfly have had, with only 4 of the 8 767's in the country. (4 leased to Garuda) and a very tight long haul program for both themselves and P&O flights. They had massive delays some weeks that were hard to recover from.
Zoom haven't had the greatest few months either both the Canadian and UK airlines.
Z4123 due to depart GLA at 1500 is still "scheduled" Why hasn't anyone picked up on that?
Chill out people. If GSM messes it up the select few can sit there with big 'i told u so' grins
If they pull it back and make it a success then good on them and give them a break!
They are a very successful short haul carrier and went a bit crazy with their long haul program, which has been tightened up for the coming summer