FlyBE
As a new passenger to FlyBE I thought I'd just make the blanket statement that their customer care at Aberdeen is dire. My first flight with them incurred an eight hour delay, with just two announcments being made in that time. And then on Monday I had to wait for fifty minutes, next in line, to check in. There was an Argentinian family booking in and I don't know if it was an issue with them or something else. After forty minutes we did ask how much longer we'd have to wait, only to have a very snotty woman behind the desk tell us "It could be five or ten minutes, it could be more ...". Then, when eventually I got to the desk, there was no mention of an apology for the delay. FlyBE's reputation at Aberdeen is dire, and I'm not surprised.
I WISH I was back with EasyJet!