My daughter was booked on
VB yesterday from Melbourne to Mackay. You may have heard that Mackay was hit with 600mm rain in 6 hours, so runway closed, airport closed all day.
VB got her as far as Brisbane, provided a cab voucher and hotel accommodation in Spring Hill, then picked up all of the pax in a bus this morning for an additional flight to Mackay above the normal scheduled services.
I'm very impressed when any company looks after my family in such a great way. Nice one
VB.
