Thanks LJ.
I think everyone is aware the crew's etc are trying to do their best and bear the brunt of passengers frustrations. It doesnt help you when management dont keep you informed, let alone the paying pax.
Agree re the ETOPS and 45min - 1hr.... the problem is those delays add up on the following flights when a short turn same day is sched from Mid March on the SFB flight. 1 hour per flight means at least 6 hours delay by the time the Saturday flight comes around following the Thurs and Fri hops.
FYI, quote from T&C's currently posted on the GSM site...
"Changes made at the last minute for industrial action;
operational reasons etc;
will only be posted on our website".
The paperwork given to Pax quoted 'Operational Reasons', doesnt that count???
They had plenty of notice but nothing posted so how could pax check???
