Sorry niknak, I possibly didn't explain myself clearly.
Having spoken with their Customer Relations team myself in the past, it was explained to me that when a flight is cancelled in advance (as indicated by chrism20), then there's a contact list of passengers booked on the cancelled flight and an email is immediately sent to advise of the cancellation and the options available for rebooking/refunding.
As chrism20 has indicated, if this didn't happen on this occasion then I cannot understand why. Had you changed email addresses etc etc or could your PC have seen the inbound email as spam and put it in your junk mailbox? Just thinking of possible issues that might offer some sort of explanation. Who knows but I'm sure that the flight was not 'cancelled' the day before....just that lines of communication to you didn't work as they should have.
Last edited by JobsaGoodun; 9th Feb 2008 at 13:23.