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Old 8th Feb 2008, 19:52
  #546 (permalink)  
niknak
niknak
 
Join Date: Dec 2001
Location: UK
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Jobsagoodun

No, because none of the other services I've flown on were cancelled.
I've since found out that the particular service (NWI/EDI/NWI) is now cancelled every Tuesday evening and no logical reason has been given to anyone.
What pissed me off was the late notice of the cancellation and the fact that I was offered no compensation, I had to make alternative arrangements to travel home - which cost considerably more and took a lot longer than flying.

Although I made a verbal and written complaint to Flybe immediately, after 3 weeks I've still not heard from them.

I freely it admit that the crews are a pleasure to fly with and that their side of the operation is highly professional, I've never been able to fault that, but their customer relations management is a complete pile of steaming brown stuff.
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