What's
Yes, the guys at NWI are a great bunch, but I was booked to come back from Edinburgh a couple of weeks back on a Tuesday and info on yesterdays DUB came from a good mate who was also due to fly back .
In both cases we were told only the day before by email from some wonk at Exeter, they didn't even attempt to contact us by telephone, we were fortunate to have access to the web on a daily basis.
Although I am a professional with 30 years+ in the aviation industry, I've not come across such appalling service in ages.
