Video surveillance
To be frank... especially in the UK we are under constant video monitoring. We simply have to get used to the idea that incidents such as this are likely to be filmed on lots of devices, some operated by the companies themselves, others used by customers, and that these are quite likely to put into the public domain via Youtube type websites. All companies will have to adapt to this reality whether they like it or not.
The definition of newsworthyness is very broad and would justify publishing virtually anything!