PPRuNe Forums - View Single Post - Major passenger disturbance on UA flight in Rio
Old 24th Jan 2008, 22:36
  #12 (permalink)  
PAXboy
Paxing All Over The World
 
Join Date: May 2001
Location: Hertfordshire, UK.
Age: 67
Posts: 10,169
Received 62 Likes on 50 Posts
With that video, every airline in the world just got a free training programme. They should all be extremely appreciative of the folks who created the disturbance and the one who filmed it and posted it. I am serious.
(and you may only call me Shurley on special occasions)

This video is a perfect example of :
  1. Just how fast a situation can get out of hand.
  2. How difficult it is to get it back under control.
  3. That pax will use video cams at all, and any, time without a second thought. This person was running the cam during the roll out but hiding it (no vision) so as to capture audio but the camera would have been generating the same amount of interference.
  4. Airframe and air systems designers must make all systems as impervious as possible to any and all such devices as they will be in use at all times.
  5. Airline PRs must presume that cameras (still+video) are ALWAYS running and be ready to tackle the fall-out from these videos being viewed by those who are not interested in what actually happened - merely that airline XYZ 'messed up big time'.
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