I sometimes wonder why all this begrugery against FR. All airlines have hick up & instances of pax & employee disatisfaction but FR seems to get more flax than most.
Yes I know some pax's have had cause to complain, some with good reason, but if pax want to be treated like Lord & Lady Muck they best be prepared to pay the price for it & stop kicking up tantrums cause they get the no frills treatment they paid for.
Gees when I fly with them I've on more than one occasion got the best seat in the house i.e. the jumpseat, a complete rundown of every instrument in the cockpit etc etc. So if that's the treatment I have "to put up with" as a poor undercharged pax I can live with that
If there has been a technical prob we have been adequately updated by the captain who's apologised profusely for the delay. Personally I'd rather arrive late & alive than not at all. Of course atleast one pax had to kick up a tantrum, insist on lighting up regardless of her fellow pax safety then insisted on standing at the open aircrft door in full view of the other pax like a spoilt petulant child as if she was te only one with deadlines to meet & who was being inconvenienced. The FA's dealt with appalling behaviour like they had degrees in psychology, with patience professionalism & kindness when really a good smack is what she deserved.
Leave off FR will you'se, yas are all beginning to look a bit green. I may not like O'Leary's autocratic style but I admire the man for his dogged commitment to bring down fares for pax, opening airtravel to everyone & for his ability to do battle, rock the boat and establishment with "giants" like EI, Aer Rianta, the Irish gov etc with their cosy monopolies, overinflated prices and inadequate pax facilities.
Keep it up O'Leary, we need more people like you to champion the rights of pax
I'm donning the armour suited plating now
Emerald
[ 25 August 2001: Message edited by: Celtic Emerald ]