Simple question from a non-initiated
If I may ask a simple question: How do you (i.e. the experts) explain that some passenger(s) claim to have heard the engines go to full thrust similar to take of if the actual situation seems to be that the engines did not respond to any input. Seems to be a disconnect.
Also seems that the crew on board did everything they could to obtain the lucky outcome we got. Obviously (or at least according to the BBC) not necessarily the BA ground staff afterwards...