TCX - every time!!!
Hi Marty
Go for Thomas Cook - having worked for both I can say with certainty that TCX is the better Company. As SillyMoo says, they treat people fairly and with respect.
FCA may have better longhaul (although it is debatable), but in my experience the crew at TCX were sooooooooooo much friendlier! (sorry FCA crew - no offence meant, just what I found).
Good luck!
Globe