Plus if it is so bad for passengers...it's bizarre they keep winning all the passenger awards for a british carrier, so they must be doing something right.
halllooohhahhhh !!! Yes the prodcut is good and we win awards, and what makes up a large portion of the product and experience. The company employees.
"Employee relations" !?
I agree with VSLHR, dont brand v-flyers users, of the most the majoity of them seem very level headed and rational and pay ALL OUR wages and sympathise with our conditions.