Originally Posted by
radeng
I will defend BA upon one count though - I find the staff at check in and the cabin crew are excellent, far better than any other airline I've used, despite the way the management appears to try to run a 'Business Prevention Department' to thwart them. Baggage tracking is another matter and a total disaster.
Agree completely. And I'm afraid to say, as an IT person, you can add the BA website designers to the Business Prevention personnel.