On Line or Web Check In - Courtesy Please
In times of disruption, it is soul-destroying to see flights departing with empty seats when there were pax from cancelled flights that wanted them!
PLEASE can I ask, if you are an OLCI and you discover you can't make it to the airport on time, or you change your travel plans, if it is at all possible to let someone at your airline know, it would be appreciated!
(At Heathrow, we had to offload some OLCI pax off nearly every flight yesterday, and of course by the time we realise at the gate that they're not going to pitch up, it's too late to accept any from upstairs at check-in!)