Near Miss,
And the AOA? “We will continue to send letters detailing our disgust”.
Interesting, just went through the incoming mail for the last month. Only 2 from SO's neither giving us any information about any breaches of COS. Both replied to with requested information.
The GC can't do anything if they aren't told and then they have to fit it in between flights and home life. The sooner you pass on info the sooner it will get looked at, or perhaps you're not a member.