Are you refusing a duty?
A phrase we hear every time we question a duty. These guys know that phrase immediately puts us on the defensive. These psychological games are used all the time by the Cathay Group. Something the AOA unfortunately refuses to deal with effectively. Not entirely their fault, but at the same time very avoidable in some recent negotiations(RP04 being a classic). The wording on so many of our rules is so ambiguous that it's simply not worth saying 'no' unless you are 200% sure of your position. Even then, the AOA reccommends that you say 'yes' and seek redress later. Unfortunately, the damage is already done(to our roster stability) and CX once again escapes inconveniencing itself. The hassle of following it up is also a factor. Yet another reason not to answer your phone or acknowledge Crew Direct.