Its always been around..
Aircraft, this has been used for the past thousand years and is not a new and outstanding theory. Any good leader worth their salt firstly get their staff, followers or whatever you want to call them onside and then the results flow. Treat them like the valuable assets they are and they will display loyalty like nothing else. Alexander the Great, Sun Tzu, Jesus Christ, Napoleon are all just some of the examples of this. No goal is insurmountable when you have your 'subjects, soldiers or staff' with you. The good leader not only recognises this but acts on it. With power comes great responsibility.. not to abuse it. Qantas staff deserve a leader that recognises the challenges they face at the 'sharp end' each day and will act on them. To quote a letter to the editor in todays SMH, "we want to live in a community, not an economy". Profits to the big end of town do nothing to encourage a sense of belonging to a community where the rich get richer and the gap between the have and have nots gets larger.