Skipness....sorry to hear you think my attitude is bad seeing as you pay my wages....I'm just having a laugh actually at how worked up people like you let them get themselves in the airport environment...next time....deep breathing excercises may help...and put yourself in the shoes of the workers at the airport and think how you'd feel if you were treated badly at work every day....luckily it doesnt happen to me...but when I go thru the terminal I see it happening!! But I'm glad you think you pay my wage!!!!!!!!!