The security staff 99% of the time are only doing their job,its the rule makes who are the problem. Now the odd 1% make it difficult...not just in security!!!, how many pilots in your company are difficult(polite)!!!!!
Any way the only way to sort this is a day or two of action...ie no flights....Christmas holidays are a good time! Then you would see some publicity!...and then something might be done about it!!!????????????