Get It Right Folks
It has been said before elsewhere.
The service/tranport industry requires 2 things to succeed
(a)Happy motivated staff
(b)Provide them with resources to do their job.
Qantas fails miserably on both counts.Once extra capacity becomes available and travellers have a choice once again, Qantas is going to get creamed.
Qantas was once an industry leader now it just plays catchup...poorly
Sorry to say this but the Australian National icon is in its final death throes.Its being killed from within.
Tooths brewery died from similar management mentality and TCN 9 is also going the same way.
Never in its history has Qantas been so roundly criticized.
A bloody tragedy.....who is responsible?
The King of all Illegitimate Rodents....one G.R Dixon