SAS management’s decision to rid themselves of the Q400 could well become a future textbook reference in crisis management. If so, it should be a riveting read
Not so sure broadreach - unless you want a chapter on flip-flopping. SAS are already backtracking in Scandanavian media. Their Deputy CEO was in a Norwegian newspaper yesterday saying that SAS is trying to get out of all agreements in respect of the current Q400 fleet, but would like to lease new ones, which they believe have developed from "first generation" units.