I do feel sorry aswell for the controllers... But I think some action needs to be taken soon to improve safety. At least more freqs to reduce the no of a/c on one freq and people need to listen to other people before the transmit!
ATC needs to take action on some measures like more freqs I think, Not us pilots.
In the newspaper here in India there was a topic about foreign pilots' English.
They didn't speak good English and thats why it caused dangerous situations on the radio. I found that a bit... Lets say... strange...
We used to do BOM-DXB on a regular basis and found the expad controllers in Muscat and Dubai great to work with, isn't there any possibility get them in in BOM and DEL.. Or train the controllers somewhere in the UK (or US)?
I only went to DEL outside rush hour so I can't judge about that...
Flying BOM-LHR this afternoon, hope R27 is open :-D
Cheers
Skylark3