Guv with you for a champion, who needs enemies?
But please make sure you that don't even
infer that I agree with sweeping statements like:
I think that this thread illustrates that the flight deck knows all too little about the skills of the people at the front end of customer service -
That is a load of BS, and only shows off your own prejudices. In exactly the same way that white knight and others only put themselves to shame with their nonsensensical opinions on cabin crew.
But let me not waste any more time on this. Most cabin crew and pilots, at least where I work and that is after all the only environment I can discuss with any authority, get on famously with eachother.
There is a basic understanding of eachother's jobs, a forgiving eye for eachother's weaknesses and a good amount of mutual respect.
Salaries are negotiated for by the various unions, and good luck to anyone who can get a good chunk of the pie.