Worst customer service in the world.
I booked online for a certain date and was presented with 3 prices. I assumed these were different classes.
I booked the cheapest, not knowing that they were in fact on different dates.
I immediately called to change or cancel and was on hold for 45 minutes each of the 3 times I called. I sent 3 emails over the next week, starting within 10 minutes of booking.
Finally 4 weeks later (after the flight) I got an email stating their policy is that flights are strictly non refundable.
These people are crooks! I was charged $220 for flights I could never use and gave me no way to change it.
I would never even consider using them again, under any circumstances.
