Went through the crew channel at LHR recently. You know how they've got the list of operating crew for each flight and they tick your name off on the way through? Well on this day someone had c*cked up and they had the completely wrong list of names. Solution: "Oh, we'll just write your name on this blank piece of paper and fix it later."
Well THAT makes me feel just so safe. That name check is probably the MOST IMPORTANT check - proves that this homo-sapien is, in fact, permitted to be there. The hats-off-jackets-off-shoes-off-belt-off-brain-off -laptop-out-liquids-out nonsense just doesn't matter so much if you are AUTHORISED to be proceeding to a jet somewhere.
They do that again and I'm going to either (a) pull up a chair* and insist they go find the right list or (b) back to the office to make a formal complaint.
* then again, being LHR it'll probably have to be the floor