GW76 - and? Contact the refunds department and tell them, I am sure they will sort it out......
You really must be naive if you really think ive not already done that....
Sort it out...yeah right. Here are a few of the clangers 4 months on- "its being dealt with", " we have just taken over BA Connect" (wasnt that in January???), " we have been inundated with complaints" , " its now being dealt with as a priority ( that was Aug)"
Would you repeatedly hang-on on a premium rate phone line on multiple occasions to get the above feeble excuses and be charged for something that wasnt my fault....I think not.
"hardly productive"
If contacting them again is your best suggestion...ill stick with my solicitor thank you.
(its great having a friend whos a legal eagle
)
A BE employee by any chance.....?