Think you might be the only Gf guy who agrees with Odmea.
Did he really have any good points in regards to customer service,apart from attacking pilots from sitting in a f class seat, and with their reading light switched on God forbid.
As previously mentioned it's probably a freebie not that that should make a difference to the service ,but it does make a difference to his attitude.
As most airlines are reducing the amount of service they used to provide on board in an effort to reduce costs, you can still fly gf even in economy and not pay for the food etc(not saying it's fantastic) but they do provide that.
I recently flew back from Lhr J class and the service was Fab.As with all things in life there are good and bad flights,But we can't be that bad if ODEMA has being flying us for 5 years.
