Doleboy.
Whilst I agree with your sentiments, I would strongly urge you - and anybody else who wishes to write letters to officialdom - to:
<ul type="square">[*]use short sentences;[*]use good grammar;[*]use vocabulary accurately.[/list]
Don't give people the opportunity to ignore what you say because you aren't saying it properly. Have an impact!
If you'd provided an e-mail address, I would have sent this personally rather than in public.