And then - complying with the security instructions - I took off my jacket, removed my notebook from my carry-on, removed all metal objects from my person, only to be informed that I was only allowed one piece of carry-on luggage.
I looked at him and said "I'm following instructions. I am required to present my notebook separately and to take off my jacket. Please help me understand what I'm not doing correctly"
"Well, you'll have to put it back in your bag afterwards"
Ive come across this too, at Gatwick - the idiots are not the pax...
Regards, SD..