What should happen, is that the crew members concerned should have a note put on their file and they'll gain a point towards their performance monitoring. They should also receive a copy of the letter in their drop file.
It's lovely the way they looked after you. Nowadays you just need to be careful incase "the militia" think it is a health and safety risk and someone gets in trouble! Personally though, I think it's great the way they helped and took your mind off your fear.