Chile, definitely suggest calling Carmen about getting binned at this stage because I would have thought their selection criteria at this point are fairly clear (eg # GCSEs >x = yes, else no) so they may have made a mistake if you're sure you satisfy them?
Having said that, I have heard that for some schemes they don't want people to re-apply for the same scheme if rejected at airline interview stage so maybe worth asking them if that's the reason instead perhaps.
Just got my questions through so it did accept my app thankfully
Good luck to all...