I totally agree with you ash
I wonder how long its going to be before something is done. Stop spending money on shops in departures and trying putting some into gettng baggage belts that can cope. Its seems the airport is busting at the seams sometimes. Airlines cant run a good remote operation becuase the airport cant cope with coaches etc etc
Swissport has serious issues with staffing levels, and Im sure all the airline they handle are worried what will happen in Oct when EK kick off.
The poor lad from Swissport would be hard pushed to find anyone of serious authority to come down and speak to the public at that time of the morning! after all it falls outside the mon-fri, 9-5 window!