transwede:
Guess who got caught up in the double whammy shambles that is Jet2 and NCL!!!
A 6 hour delay back from AGP with only a €5 voucher to keep us going, not enough for a sandwich. I heard 2 explanations from Jet2 as the cause. One was a plane at NCL having to wait for a part to be flown in, the other was a plane having to go to Palma for repairs.
So we got back to NCL at 5am. They couldn’t find anybody to get any steps to the A/C so after 30minutes they managed to get through to an engineer working on a Jet2 plane next to us and got them to drag their steps across to us. Apparently Monarch from Orlando suffered the same thing.
As we got to the front of the long immigration queue there was someone telling us there was a problem with the luggage belts. After further delays there was a series of announcements on behalf of several airlines apologising for the delay giving “operational reasons” as the cover-all excuse. An airport worker said if 3 planes land close to each other under normal conditions the airport can’t cope as it is so under-staffed. One poor man(Swissport) was doing his best trying to get information for us but the duty manager had gone into hiding. After 2 hours we eventually got our luggage.
And would you believe the same thing happened the day before!!!
This isn’t just ash666 complaining again, there were women in tears and men(especially some Glaswegians) becoming quite aggressive. MANY people were saying they will never use NCL(and Jet2) again. It will only get worse when Emirates start up and every moving thing will be given to them.
Isn’t the City Council a shareholder? When the first point of contact for a lot of people to the region, especially businessmen, is NCL and it is a complete embarrassment why don’t they bring pressure to bear? A lot of businessmen must get on the next plane straight back home.
The place is a joke, and not a very funny one.