Pandora,
We are neither arrogant or evil. If we were you would soon know about it. But then again thats not to say that there are individuals out there who are.
Put it this way, how would you cope having to sort out the lives of several hundred people? Be aware of each crew members personal circumstances and trying to accomdate each and everyone one of you. You can't so you try and maintain a balance.
As for you roster, perfectly legal. Wether or not its ideal is only a question your training/fleet manager can answer.
As for lack of knowledge of legislation, that may be the case for some individuals, but, PaulDeGearup, its not on to tar all us rostering bods with the same brush! To be frank, the reverse is often true when crews are refered to the Company FTL scheme, the blank expression or silence on the phone, speaks volumes.
The big problem in this industry is the ignorance of both crews and ground staff, neither really knowing what the other does.